Blue Cross And Blue Shield Of Florida
Reviews and Complaints
Bad work environment, people
Cacellation Problems
Cancellation of policy without notification
Preferred solution: Let the company propose a solution
Poor customer service ability
- Being ripped off
- Customer service
- Being mislead
Cancelled Insurance
- Customer service sucks
Preferred solution: Full refund
And they still keep raising premiums
Cancelled and still being billed...
Pays only what they want.
Preferred solution: Full refund
Insurance Review
Denial of inpatient rehab
BCBSFL and CARECENTRIX the WORST
BCBSFL has been my provider for about 6 years and I have always liked the service...Enter Care Centrix
everything became a nightmare. I was recieving my Cpap suplies from a well known supplier and they would mail me a card when it was time to replinish and I would go on line and place my order....supplies arrived like clock work.
Until about 8 months ago..card would come ...no supplies...finally I was told after three months that this company no longer has a contract with BCBSFL...So I called BCBS and they said I had to go through Carecentrix...well it has been another 5 months and still no supplies...after 20 or 30 phone calls all lasting over 1 hr...still no supplies...It is like they read a script when you call. They all promise that they will personally see this through to the end....After my call today and about an hr on hold and the promise...I get a phone message from the man that was working on my case the last time I called ...sounding very put out and stating that he tried to help me last and he would try again....but that they did not have the Rx needed to fill my Cpap supplies....funny the woman I talked to today said they had everything they needed....This is the worst company I have ever dealt with and I can not wait until the open enrollment hits so I can leave BCBSFL...It is very sad that these company get to steal our money
Blue Cross/ Blue Shield of Florida
I was asked by this site to make an up-date from my last comment about my experience with BC/BS. I was contacted right away by Katie at the BC/BS media team.
She listened to my complaint and got me in touch with someone that could address my problem. Once again I had my records released. Friday Aug. 3rd had been 3 weeks since that happened and still no response so I contacted Karen Brown at BC/BS and she said she sent my information to the appeals team and I should have an answer within 4 or 5 weeks, so yesterday was 4 weeks.
I would think having your Dr.
personally address each issue and saying that she could see no reason why I should be denied medical insurance with BC/BS would be enough but I suspect they are just trying to find a few other reasons to deny me since it is taking soooo long for a response. If I can\'t get coverage as a health 51 year old female (opps today is my Birthday, 52) I feel sorry for people who are sick and trying to get coverage from this company...it\'s *** near impossible!
Underwriting Process Makes No Sense
Blue Cross and Blue Shield and Carecentrix
Liars and cheats!
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Problem is they are all 'robots' now . If there is an issue, it generates a letter, there is absolutely NO SUPERVISOR to speak with (blue cross of northeastern pa office), and they just DROP YOU WITH NO NOTICE but a letter yoiu receive 15 days later !!!!! This company is worst, can't wait to switch next year.