They denied a claim from my hospital back in May saying they needed the medical records. My doctor's office sent them 3 times! I’ve called BC/BS FIVE times about this claim. Two of those times, they said they finally received the records and it was with Medical Review....Read more
https://m.youtube.com/watch?v=EJa6ORBmbMo Watch video of care consultant supervisor having a birthday party during business hours. Of course none of the members were invited but as staff we were required to donate $25.00 each towards her gifts including bundles of hair...Read more
Florida blue marketplace will not help no matter who you call they do nothing. I had to awitch primary dr as the doctors in the network ar terrible and few. I habe an onhoing wyw condition and cant see an opthamologist wven though ive tried for 3 months. They domt care...Read more
exorbitant premiums with basically zero coverage. obama care my ass. I am a single male, healthy non-smoker, and pay $650+ monthly! I'm self employed in the medical industry. I know who the good physicians are and very few of them accept this insurance and those that...Read more
I work at a doctor's office and if you even call in a good mood they are just like yeah what can I help you with... Then half the time they want to direct you here and there when they could just answer a simple question. It's like they take classes on HOW NOT TO HELP...Read more
I didn't like
- Are lazy and rude
My Family got insurance coverage through Healthcare.gov. We paid our premium for 2017 in advance in December 2016. We started having problems immediately. We made over 55 calls to Florida Blue to resolve the issue. We learned that they are trained to defraud members to...Read more
I have contacted FloridaBlue several times to get a list of providers for a benefit of an eye exam and glasses and frames. The website directs me to the DavisVision site which is no longer a provider for them. When I speak with the Vision people of Bluecross national...Read more
I have paid all my premiums for a FL Blue health plan in 2017. FL Blue has sent me a bill with arrears in the range of $3734.36 in March-April 2017. I have been to their office in Tallahassee, FL and also spoke with their customer service people numerous times asking...Read more
After receiving my renewal premium for 2018, my husband and I decided to remove our children from my policy and add them to his under his work insurance. In December of 2017, I submitted an application for insurance for an individual plan effective January 1, 2018. I...Read more
I didn't like
- Being mislead
Blue Cross And Blue Shield Of Florida - Worst customer service ever
I am a former Florida Blue client. They have the worst customer service I have ever experienced.
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