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My Family got insurance coverage through Healthcare.gov. We paid our premium for 2017 in advance in December 2016. We started having problems immediately. We made over 55 calls to Florida Blue to resolve the issue. We learned that they are trained to defraud members to...
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1.0
#1249495
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I have contacted FloridaBlue several times to get a list of providers for a benefit of an eye exam and glasses and frames. The website directs me to the DavisVision site which is no longer a provider for them. When I speak with the Vision people of Bluecross national...
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1.0
#1200625
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I have paid all my premiums for a FL Blue health plan in 2017. FL Blue has sent me a bill with arrears in the range of $3734.36 in March-April 2017. I have been to their office in Tallahassee, FL and also spoke with their customer service people numerous times asking...
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Anonymous
Anonymous

I have had the same problems and I have filed suit against them for fraud. Would love to hear about your experience first hand. You can contact me a rowlandrustics @yahoo.com....

After receiving my renewal premium for 2018, my husband and I decided to remove our children from my policy and add them to his under his work insurance. In December of 2017, I submitted an application for insurance for an individual plan effective January 1, 2018. I...
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I didn't like
  • Being mislead
#1189712
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Blue Cross And Blue Shield Of Florida - Worst customer service ever

I am a former Florida Blue client. They have the worst customer service I have ever experienced.
1.3
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1175277
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Spent 2 day try to log in ! try to find about my plan Blue Select VMDH ! Found that it need them 3 days to fix my log ! it's like back to 90s past century !( After found that this plan BLUE SELECT VMDH piece of crap and good most of the doctors don't accept it ! Asked...
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1.2
I didn't like
  • Customer service
  • Lack of knowledge
  • Phone waiting time
#1174170
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I'd give them a ZERO if I could!! I have been calling every week for the last 2 months to try and make a payment for the insurance we bought through healthcare.gov. Florida Blue assured us that they had a problem within their system to collect payments and that we...
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Florida Blue is unable to provide any level of decent customer service. Sure, the reps are nice, but they can't help. Mostly they give you another department to call, who then says "I don't know why customer service sent you to us, that's who can assist you". Going...
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#1131804
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Florida Blue has a business model to scam its healthcare.gov members. Why are profiting 600 million off Obamacare plans and every other insurance company is losing money. Are they the best business men in the world ? I think not. They are committing fraud against their...
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Anonymous
Anonymous

I have had the same problem and would like to hear from anyone who has had similar experiences as I am in the process of holding them accountable. My name is Brendan and I hav...

1.0
#1109574
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Contact Blue Cross And Blue Shield Of Florida

Mailing Address:
Florida Blue
P.O. Box 1798
Jacksonville, Florida 32231-0014
United States
Phone:
(800) 352-2583
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Blue Cross And Blue Shield Of Florida Products and Services

Details would take as many day's and hours I have spent dealing with BCBS and the marketplace. I too was cancelled through non-payment due to some error between the marketplace and BCBS. I am now only dealing with BCBS, avoiding the health exchange entirely as those...
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#1107988
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